I had to send one courier ( time sensitive document ) to Patna. On 27th Morning I went to the Marthahalli DTDC courier office and payed 55 rs just for a 30 gm envelope with a thought that it will be delivered at the fastest.
Today (04th May, 2007) 9 days and my courier is still in air.. no idea where it is? DTDC has put several numbers on their website and reciept. You try to call to any of number and see the response.. 41264299, 22907418, 25357813, 30080101/30080107/30080108, 28533239 / 32516028 / 32516023 Ö if you need more I can give you). i have even bigger list where i tried to trace my courier.
So finally i gathered some of the emails from the DTDC website and shoot a mail
Really a hopless experience from DTDC.
I sent one courier considering that DTDC will deliver faster than any other means. I sent my courier on 27th of April and its 3rd April and didnít get the courier delivered. Do you have any concerned person who really takes care of any of the complain. Your Bangalore office is totally gone .. none of the contact number is working and few who ever is working donít pick the call ( if you like to try, try on 41264299, 22907418, 25357813, 30080101/30080107/30080108, 28533239 / 32516028 / 32516023 Ö if you need more I can give you). Some phone number sounds like its connected through internet.
If you people have a bit shame then reply to my mail. My consignment number is B3489043.
After this i got some emails and few calls on 3rd May. But still its in air.... I think its delivered through air service so they are not able to trace. I even agreed that I will send my person to collect the courier. But still no trace.
I dont know who is the CEO ... ( MAN you deserve Gold Madel for fastest Service) at least it didnt take much time .. sorry sorry ONE month/year.
Better change the comanys name from Door to door ... DER TO DER courier service.
Will defenitely will make better sense.
Thanks for the pleasent service.