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Complaint Details


Posted byPhilipose.K.P 
Organization / Product Details
Organization Name
Organization e-Mail 
Product/Service Description
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

i have a complaint regardingBSNLservice.i am right now sending this mail from chennai as there is no phone service in our house for many days.the phone numbers 04735274593 & 4735274615 which is under kumplampoika exchange is not working for past one week.the complains were given to the appropriate oficials but its of no use..From day one when the numbers are changed from vadasserikkara exchange to kumplampoika , our trouble started.And it is the case of all others in our area..kindly provide us some help inorder to resolve this is hectic one day it will work but the very next day it will be dead and no one is there too repair the telephone line..people living next to us useing the service of vadasserikkara exchange does not have any problems .so why us ???
in our house we haven two connections one is under my father`s name and one under my brother`s name..atleast one phone should work properly right..?also in my house the network coverage of mobile phone towers is also not available soo we cannot use mobile phones also so the only possible way of communication with others is through land line..for the past one year we are much troublied by this fault ..we gave complains to many people ..we came to thiruvalla and gave written complains..still no action is been taken i am hoping that since we are paying our phone rental every month ,ithink it is our right to get proper telephone service..hope some action will be taken form your side..
Thanking you. 

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