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Complaint Details

idea cellurar

Posted byNishant 
Organization / Product Details
Organization Name
idea cellurar
Product/Service Descriptionidea pre paid service in NCR region
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeagainst Their Customer service 
Complaint Details

On 2 march 2007 i went to roaming their i received acall from idea number but due to prblem in network its last within 2 seconds, after that my balance is deduted by Rs 30. when i reached back to delhi i register acomplaint to their custmer car executives abot that, they told me that you rediff funtu jokes is activated but i dont activate it, iasked how to close this they gives number to activate/deactivate caller tunes but not of jokes, it will cost me Rs 7. then differnt executives gives diff method to deactivate this but it never works.

in April My balance is not deducted then i thought it is deactivated but in May again i went in roaming to Gorakpur U.p.then i again got a call this time from my friend who uses services Of Reliance Communication but i am unable to receive the call due to prblem in Network again my balance is deducted by Rs 30, then when i conacted to their executives they will give the same reason. But iam not Receiving any Jokes From April 2007 to till date. How is this Possible also i dont want to use this Facility. 

Solution of your complaintthe best solution of this problem is to deactivate this. and Kindly Inform this to me and also what is the reason of above deduction because iam not activated any of thir services. if this will not happen i am forced to use the services of other Mobile Connections because iam not in position to deduct more money from my Balance 
Action I will register this Prblem In TRY or use another services 
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