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Yatra.com

Posted byShafaqat Ameez 
Organization / Product Details
Organization Name
Yatra.com
Organization e-Mailshafaqat@usa.com 
Product/Service DescriptionI was availing there service for booking Air tickets
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeePankaj and Mohit  
Complaint Details


This post I am scripting in out-and-out disappointment & frustration while executing my first endeavor on yatra.com for a Air Ticket between Srinagar Delhi for 26th May 07. I got a good match for my travel and the price offered was tempting enough to book the IA flight. Everything went even till the Confirm step. I typed in my particulars gave my credit card details but then get the error. This occurs twice and have no confirmation on the booking either time. On both the occasions my credit card has been charged and no tickets issued.
I called up the call center first it was killing wait for 9.35 mins before I finally heard a human voice rather than an IVR. Prime thing is that the quality of the executives is so pathetic that they can speak courteous English and rather than giving an assistance try to threaten & intimidate you that your ticket will not be issues. They are denying the Air ticket now say that the fare is not available. Why I have to suffer for there technical problems. 

Solution of your complaintThe search result has given me a price for IA flight for INR 2800 I have also made the payment. I need this ticket at the same price from yatra.com 
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