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Complaint Details
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Tata Motors Ltd

Posted byVikram Sanghani 
Organization / Product Details
Organization Name
Tata Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionTATA INDICA DLS EURO3 DIESEL
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeCargo Motors & Tata Motors - Ahmedabad 
Complaint Details

From the date of Purchase, the car is smoking like hell during traffic & idling. The Car is drinking too much of Engine Oil. In 26,800 kms the car has consumed about 37 Litres of Engine Oil. The company has opened the complete engine, replaced the cylinder head but of no use. The staff at the Cargo Motors Workshop cleans up everything, service the car then make a test run for 3-400 kms at my expense & certify that every thing is ok. This has been going on since the date of purchase. I have visited personally the customer meets, Tata office in Ahmedabad, written letters to Tata Motors-Pune/Mumbai but of no use. They are dragging the matter till the warranty expires. 

Solution of your complaintReplace the Car 
ActionSpend 40 lacs for a car of 4 lacs if they dont listen in a weeks time as they have promised unofficially to teach a lesson. I would give articles in all Auto-magazines, CERC. etc...etc... 
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