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Complaint Details

Indian Railways

Posted bysubhash Sharma 
Organization / Product Details
Organization Name
Indian Railways
Organization e-Mail 
Product/Service DescriptionRefund of Ticket No.07435359 and PNR No. 2428742578 from Nagpur to Banglore
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeSr. Divisional Commercial Manager(Refunds) ,South Western Railway Banglore 
Complaint Details

Dear Sir,
My Two Confirm Bearths were booked in sleeper class in Train No. 2591 for the journey from Nagpur to Banglore on dt. 16.07.2006. My ticket no. 07435359 and PNR no. was 2428742578. fare paid Rs. 862.00.

I had informed at the Nagpur Railway station on 16.07.2006 in the morning that train no. 2591 is running 7 hrs. late from its schedule arrival time.
Considering the urgency of my work at Banglore , I reached Banglore by Air and surrender my abovemention ticket at Banglore city station. A Ticket Deposit Receipt No. 164630 dt. 16.07.06 had issued to me and the same in origional was submitted in the office of Senior Divisional Manager, South West Railway, Banglore on 17.07.2006 for refund of fare amount as suggested by the authority of Bangloe city railway station .I have a copy of acknowledgement of TDR.

I have requested to the Sr. Divisional Commercial Manager( Refunds), South west Railway, Banglore Vide my letters dt. 16.11.2006 and subsequent reminder letter dt..05.02.2007 send through speed post to refund me the fare of tickets. Neither I recieve refund nor any reply. 

Solution of your complaintRefund of my money with interest 
Actioni will give one another reminder thereafter i will take thelegal action against railway department. 
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