I was in Vadodara ( Gujarat) on leave from 1st to 15th May. On 2nd May I bought a branded shirt from "Life Styly" , SB 11, Siddharth Complex (Shopping Centre), Alkapuri, Vadodara, Gujarat. Some minor alteration was required to be done at the point of shirting ( putting in) only . Mr. Kailash, the owner, had agreed to take back the shirt if any problem was encountered. When I got the shirt I found that the sleeves have also been altered ( leaving no cloth to increase the margin) and so much that sleeves are very very tight, making the shirt a misfit, unwearable, and shabby looking. When I called him he avoided me many times and ultimately I met him on 12th and asked him to honour his words and take back the shirt. He bluntly said "even if you lodge a complaint I will not take it back ". My whole money is wasted just for the mistake of Mr. Kailash. His phone no. is: (0265) 6622988.
I request you to kindly take up the matter appropriately and teach Mr. kailash a lesson that they do not mistreat and cheat the common men. I also seek refund for the shirt.
Shopkeepers should know that they can not go scot-free for their wrongdoings.
I came back to Mumbai ( where I am serving) on 15th May.