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Tata Sky TV

Posted byAshutosh Kumar 
Organization / Product Details
Organization Name
Tata Sky TV
Organization e-Mailhelp@tatasky.com 
Product/Service DescriptionDTH Services
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company EmployeeManoj 
Complaint Details

This mail is to bring to your notice that Tata-Sky TV is making false promises to the customers.

The only reason I switched to Tata-Sky was that my local cable operator was not providing me the Neo Sports and ZEE Classics channels. And I made it a point while talking to their representatives.

Now the company has taken both the channels off the air and the customerís support team says that they donít have any plans to bring them back.

Today it was really frustrating when I was not able to watch the 1st test match between India and Bangladesh.

I asked for refund of my money, but they bluntly told that they donít have any refund policy. I would really appreciate if you can guide me on what are the steps that I can take in such a situation.

I am pretty sure that this is a problem faced by most of the subscribers and all of them are helpless.
Any help is highly appreciated.

 

Solution of your complaintI want both the channels back on air. 
ActionI want my money to be refunded. 
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