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Complaint Details
Pending

GM & GMAC

Posted bytina & Lewis Keys 
Organization / Product Details
Organization Name
GM & GMAC
Organization e-Mailckeyslewis@aol.com 
Product/Service Description1997 Pontiac Grand Prix GTP
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeGMAC & GM 
Complaint Details

We had one payment left on our lease. The rack n pinion went bad. We had Dossett Big 4 the dealer we purchased it from come get the car. It was not driveable. They checked the car and found the rack n pinion was bad. The cost to fix over 1500 dollars. I called GM to try to persuade them to pay for repairs they refused. I called GMAC to ask them to give me two months to make my payment since I was having to pay for the repairs. The rep put me on hold and called Dossett Big 4 to hold the car because we was about 30 days late. We have not seen the car no more. This car had several problems and these people care nothing about its customers. 

Solution of your complaintWe would like our money back for this bad investment and it taken from my credit files. 
ActionI will seek legal help 
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