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Complaint Details
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Ford Lincoln Mercury

Posted byJoseph Kyles 
Organization / Product Details
Organization Name
Ford Lincoln Mercury
Organization e-Mail 
Product/Service DescriptionTransmission And Gear Shifter
Warranty Status
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating2(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I am very dissappointed in having to replace a gear shifter and now a transmission in my 2003 Aviator. I feel that the quality of this SUV should be more reliable then it has been. The services was performed on the SUV on schedule. This has been an expense that my wife and I did not expect or need. Again I like my SUV, but how much more will it cost me to keep it running properly. 

Solution of your complaintFord to pay for the cost of repairing my transmission. And the cost of replacing the gear shifter. 
ActionI will seek to have a conversation with the CEO of Ford Lincoln Mercury about this issue. 
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