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Complaint Details
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AIRTEL

Posted byDarshakkumar Kathiriya 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMobile Office (GPRS)
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeAll of them 
Complaint Details

I have subscribed for Mobile Office (GPRS) from Airtel and one day in a bad evening it started showing an arror....Packat data connection not available. after checking my mobile device i called the customer care and as always they gave me some stupid remedies like.....switch off your monile, take off the sim card for a while and all............let me tell you they are charging me Rs.15/day and I could not use the service for 10 days and they kept charging me.

I called the customer care number of time and they accepted that its a network problem in my area (their fault !)

I consulted bout this with a Zee Business Lawyer any they advised me to sue them for all the damages.

I what do you guys suggest me ? do i have to hire a private lawyer or any Government agency can help me on this ? 

Solution of your complaintI think they should be taken to the court of law ! 
ActionI will go the court of law 
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