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Complaint Details
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Reliance Infocomm

Posted bySanjeev Ranjan 
Organization / Product Details
Organization Name
Reliance Infocomm
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeShilpa - Srishushi Communication (Web World Mathi kere, Bangalore) 
Complaint Details

I have bought a reliance post paid landline on 11-12-2006. Now i am having some problem in my handset for which i had taken to the service centre who refused to service my phone saying the warranty is expired. Though 1 yr is not yet over since I purchased. On further questioning i found that the phone which i bought is a very old phone that the web world has given it me. So, the web world guys have cheated me by giving old phone. Please suggest what can be done.
Can i go to consumer court? 

Solution of your complaintI should get free service. 
ActionGoto consumer court, or if this is a fraud case i can goto police. Please advice 
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