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Complaint Details
Pending

United Parcel Service

Posted bylorri harte 
Organization / Product Details
Organization Name
United Parcel Service
Organization e-Mailups.com 
Product/Service Descriptiondeliveries
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeerepresentatives 
Complaint Details

UPS service in this neighborhood is horrible. The drivers claim to make attempted deliveries for which they have never come. They have also left packages at addresses which do not exist. I have been trying to have a package delvered for one month now. Every time I call, there is a different explanation; it is being held, it was mis-sorted, etc. I have never seen anything like this. 

Solution of your complaintNormally, I have learned not to use UPS in this area. However, this is something that someone else sent. I would suggest that they audit the services provided by their Maspeth branch. 
ActionI am in the process of filing a complaint with the Atlanta Better Business Bureau 
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