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indian railways

Posted bykaushik saha 
Organization / Product Details
Organization Name
indian railways
Organization e-Mailno mail site found 
Product/Service DescriptionAir conditioner of coach not working train no 2024 jansathapdi express on 22.05.07 durgapur to howrah
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeno site for complaint tc/attender of caoch did not bothered the problem we faced 
Complaint Details


I Sri K.Saha along with my wife Smt S.Saha had booked a ticket in AC chair train no 2024
Howrah janshatapdi express on 22.05.07.PNR no 640-2340563. From Durgapur to Howrah. On boarding the train at durgapur I found the AC of the coach not functioning at all after repeated follow-up the TC took out the complaint book and a complaint was booked no 099401/02/03 dt 22.05.07.
Due to the harassment for non functioning of AC I request you to make arrangement for refund of my ticket of Rs 550/- along with a harassment amount that I had to under go due to the excessive heat in the ac coach.
If I donít get suitable reply form your end I will be force to go for legal help and also to consumer court.
 

Solution of your complaintrefund of fare with suitable harassment amount (5000/-min) 
Actiongo to consumer court and also will write to rail minister/chairman 
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