|Posted by||kaushik saha |
|Organization / Product Details|
|Organization e-Mail||no mail site found |
|Product/Service Description||Air conditioner of coach not working train no 2024 jansathapdi express on 22.05.07 durgapur to howrah|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||no site for complaint tc/attender of caoch did not bothered the problem we faced |
I Sri K.Saha along with my wife Smt S.Saha had booked a ticket in AC chair train no 2024
Howrah janshatapdi express on 22.05.07.PNR no 640-2340563. From Durgapur to Howrah. On boarding the train at durgapur I found the AC of the coach not functioning at all after repeated follow-up the TC took out the complaint book and a complaint was booked no 099401/02/03 dt 22.05.07.
Due to the harassment for non functioning of AC I request you to make arrangement for refund of my ticket of Rs 550/- along with a harassment amount that I had to under go due to the excessive heat in the ac coach.
If I donít get suitable reply form your end I will be force to go for legal help and also to consumer court.
|Solution of your complaint||refund of fare with suitable harassment amount (5000/-min) |
|Action||go to consumer court and also will write to rail minister/chairman |