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Complaint Details

xtreme promotion

Posted byfirdos aftabi 
Organization / Product Details
Organization Name
xtreme promotion
Product/Service Descriptionhaier refrigerator model no-342vx 342lts
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeemr.ashok,mr.pankaj and mr.dharam 
Complaint Details

Bought a fridge of Haier from a Sahara mall, Big bazar had a stall put over there with the name extreme promotion. bought haier fridge 342 lts for rs.15693 n when delivered at home on 6th jan 2005 it was in a bad condition. i complained to the shop n they asked me to contact haier customer care. i informed them on 7th jan 2005. i asked them to rep[lace n give me a new fridge. then they said that they will get it repair n i refused as why should i take a new fridge which is not in a working condition n has various cosmetic defects. the first complain jan was 0501469 and then again in april complain no-050447 and in may 27-05-05 complaion no is 05/211. everytime i have been complaing to the haier customer care n with the dealer biut from last 5 months i have been just promised by the dealer that it will be replaced n to keep contacting the haier company n haier company says that they cannot do except repairing as exchange can be only done by the dealer. plz help me to solve my problem. the dealer through whom i bought the product is xtreme promotions,u-35/18,DLF Phase-3,gurgaon(haryana).mr.pankaj-9899334615/ mr.ashok-9350174932/mr.dharam-9811700738 

Solution of your complaintwant the replacement of the fridge 
Actioni will follow up further 
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