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cosmos electronics electrolux washing machine

Posted byswati gandhi 
Organization / Product Details
Organization Name
cosmos electronics electrolux washing machine
Organization e-Mailn.a. 
Product/Service Descriptionelectrolux washing machine , inv.no.341 dt.27.6.06
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeenot known 
Complaint Details

we had purchase the machine and the demo was given after one month after many personal reminders and was not satisfactory . in january 2007, I made a complain again and yr representative who visited us was very rude and instead of repairing the m/c spoit it. Since then I hv bn trying to contact the NEXT and electrolux but in vain. Last saturday I contacted electrolux One ms.meenakshi spoke to me and promised to send the person on monday. complaint No.E-726. but til date no one has visited us. Please take immediate action or else take your show piece back and return back our money .

This morning when I contacted your manager, instead of solving the problem, they shout back at us and also disconnect the phone. Please note I have not been able to use the machine and unnecessary going round and round.

 

Solution of your complainttake back the machine since I no longer trust electrolux. 
Actionwe will decide and shall never buy electroluc product again and also advise our friends not to buy your products.  
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