cosmos electronics electrolux washing machine
|Posted by||swati gandhi |
|Organization / Product Details|
|cosmos electronics electrolux washing machine|
|Organization e-Mail||n.a. |
|Product/Service Description||electrolux washing machine , inv.no.341 dt.27.6.06|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Performance |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||not known |
we had purchase the machine and the demo was given after one month after many personal reminders and was not satisfactory . in january 2007, I made a complain again and yr representative who visited us was very rude and instead of repairing the m/c spoit it. Since then I hv bn trying to contact the NEXT and electrolux but in vain. Last saturday I contacted electrolux One ms.meenakshi spoke to me and promised to send the person on monday. complaint No.E-726. but til date no one has visited us. Please take immediate action or else take your show piece back and return back our money .
This morning when I contacted your manager, instead of solving the problem, they shout back at us and also disconnect the phone. Please note I have not been able to use the machine and unnecessary going round and round.
|Solution of your complaint||take back the machine since I no longer trust electrolux. |
|Action||we will decide and shall never buy electroluc product again and also advise our friends not to buy your products. |