Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

AIRTEL

Posted bySujit Kumar 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionlifetime prepaid mobile connection
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeecustomer care executive 
Complaint Details

after purchasing the package,it started sending Times news messages on a daily basis.As I was not aware whether it was paid or free,I presumed it to be free because it was airing on my mobile on its own and for a long time no charge was being charged.
It was only after 20 or 30 days later that I got to know what the bloody airtel was upto.Suddenly my balance went down from 50 Rs. to 19 Rs.And thereafter It started charging around 3 to 4 Rs. on a daily basis.After several attempts when i talked with the C.C. exec.,he somewhat forced me to acknowledge that I might have somehow subscribed to the Times news service.He then told me the process to unsubscribe.For about 5 to 6 days I tried to unsubscribe but to no avail.
Suddenly one day When i was again trying my luck,it accepted(Times news)my request but to my utter surprise,it said that i was not subscribed to that service.I was infuriated again.I again dialled to C.C. exec.This time it was another guy and he told me that airtel was sorry for the problem and that it would be syopped from now on and that ther wold be no problem from now on.But nothing actually happened.The denting in my pocket is continuing and now i cannt even talk to The C.C.exec. because now the woes of the customers r being addressed through toll free S.M.S. only.Several tries on that front too have produced no results.finally I stopped recharging and just using my mobile only for receiving incoming calls.... 

Solution of your complaintAll duping tactics of this company must be stopped 
ActionI should like to go to the court 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets