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Complaint Details
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sky

Posted byanne 
Organization / Product Details
Organization Name
sky
Organization e-Mailxxx@xxx.com 
Product/Service Descriptionsky
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeebroadband technician 
Complaint Details

Today the 5th of june 2007 at 9:00 am, a sky technician came to my house for broadband installation as pre -arranged,however he experienced some technical problems,midway he told me he was going to get some more reference to complete the work,to my suprise he never returned.
I informed customer services about this poor service ,they contacted the technician concerned and he told them that my computer was faulty.which was wrong because my computer is a dell windows xp new version,i struggled with the installation for 2 hrs after which i went live on sky broadband. 

Solution of your complaintI request a refund of 50 pounds installation fee i paid to sky. 
ActionI will take action against sky 
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