my car met with an accident. denting & painting work to be conducted. the dealer M/S Kunal Motors accepted the job. When i went for taking delivery of the vehicle i found that the painting was of very poor quality. it looks like the door of an local made almirah painted at road side rural area. the color too does not match.
when i brought to their notice they said they dont have a painting work shop and the job was outsourced. when i expressed my unhappiness, they offered complimentary teflon coat.
letter of satisfaction was got signed by them at the time of acceptance of job by them itself. i signed the same relying on the maruti brand name.
Solution of your complaint
the damaged part of car needs to be repainted so as to give it the proper look and match with rest of the body.