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videocon international ltd

Posted bySURENDRA SINGH 
Organization / Product Details
Organization Name
videocon international ltd
Organization e-Mailxxx@xxx.com 
Product/Service Descriptionvideocon AC VAW 1823 SR. NO. 21847789823863
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeservice dept 
Complaint Details

I purchased new Winow videocon AC model no, VAW 1823 SR. NO. 21847789823863 ON DATE 19/05/07 from dealer Krishna jupiter at Mathura, this ac did not workrd since the installaion, with strart of ac comlete supply was getting dropped and stablizer was tripping however input voltage were 180 to190volt, dealer person cuold not come on any conclusion then on dealer advised stablizer was replaced with low 100v input range and complete service feeder was get checked. but problem did not get rectifed, after the replacement of stablizer. compressor is working only for 10 to 15 minute then after it is getting tripped like jamming to cause disrupt of suplly, supply is get normal as soon as ac is switched off or self trippng, complain was logged on local service centre on 03/06/07, service person Mr. Surendra Singh mobile no. 9759600134 attended on 07/06/07and told that there is some defect in compressor. now on the dealer advise set is sent to service workshop for repairing. since this set was having defect since begining for which immediate replacement shall be given instead of repairng. i have lost mental piece for last 25 days for this manufacturing defect, hence kindly advice the dealer to give immediate replacement . otherwise i have no mean except to go for consumer court.
Surendra Singh
RB-V/103A Railway Officers COLONY MATHURA JN, U.P.
MOBILE 9412269252 

Solution of your complaint immediate replacement of the AC 
Action have no mean except to go for consumer court.  
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