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Complaint Details
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Haier India P Ltd

Posted bysurojit 
Organization / Product Details
Organization Name
Haier India P Ltd
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAirconditioner/Haier HW 18ZX
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeSonali/Sahil/Shiju/Manish/Manisha 
Complaint Details

I purchased a Haier 1.5 ton ac on 10th June 2007, from m/s bagga enterprises, one of Haier dealers in east delhi. I got the ac installed on the 12th June 2007, my complaint is that so far I have not been able to operate the ac at all. The ac does not switch on, when we plug in the power cord, the ac does not power on. This is so very painful that a brand new ac does not function from day one.

I lodged a complaint on the 13th June with Haier customer service, at around 9:30 am, the CCR was Sonali, who took my complaint and gave a complaint regn no. 306323. Till today my ac is inoperable, as the technician did make a visit, but did not rectify the issue. Such is the service provided by the company that a brand new ac remains a showpiece.

 

Solution of your complaintNothing, I would get more and more frustrated. 
ActionLodge a complaint with teh Consumer Legal Affairs board. 
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