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Complaint Details
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AIRTEL

Posted bySachin Bangera 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeEverytime there is a new person speaking to me 
Complaint Details

Hi,

I had a Airtel mobile connection no 9867583253.
I lost my cell phone in the month of April 2007 & I have updated the same on the customer care five to
six times to block my card but it was not done until the next bill for which I paid the amt of Rs.807(approx) as the monthly bill for April.Then I got several calls from Airtel to make the payment
of the bill of Rs.807,I agreed to pay the bill but on one condition only if Airtel cancels my connection
& Airtel even agreed to that.They never spoke that the customer has to give a written letter to cancel the connection but now after charging the monthly rental for May 07 for Rs.500(approx) they
are telling me to pay this bill & give a letter to Airtel to cancel my connection.

I am very annoyed as Airtel being such a large company they do not have a proper card cancelation procedure or if at all they have they do not train their staff sufficiently.
 

Solution of your complaintI need my cell connection 9867583253 cancelled & I do not want any Airtel executive haressing me to pay the bill. 
ActionI will go to the relationship centre or else longe a complaint. 
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