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Complaint Details
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nokia

Posted bysachin kundu 
Organization / Product Details
Organization Name
nokia
Organization e-Mail 
Product/Service Descriptionnokia 6270
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeto the md of nokia 
Complaint Details

dear sir
i bought a nokia cellphone model no 6270 on aug. 15,2006.
i belongs to a middle class family.after a month the problem of automatically swiych off in the phone had arrived.when i consult to the nokia care center of panipat they told me that there is a virus in my phone and they have to format it with a new software of nokia 6270.they format the cellphone but the problem did not removed.the employees of nokia care centre panipat misbehaaved with me and abuse me..the best feature of nkoia 6270 was it"s sound quality.but when nokia care centre change my version it"s sound quality is very bad.now the problem of voice cut is also in my cellphone.but the employee of naoki carec centre did not give me any satisfied answer.plz help me sir to bring me out from such a big problem.i didn"t get a goog cellphone from nokia even after spending the rs. 15,800. 

Solution of your complaintplz replace my set with a new handset of version 3.69. or repair my handset properly..... 
Actionwhat a normal person can do.then i will go to the consumer court.... 
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