Had cancelled a ticket, for whi I was to receive a refund in 45 working days. the 45th working day was in the last week of April. I have made some 5 calls( it is frustrating as it takes about 40 mins, before an operator gets to you), and each time I was told, your case has been solved, kindly speak to Mr. eashwar on the following nos:080-41585225/227/228. These nos, as usual are incorrect or not available. Till date have not received my refund.
Solution of your complaint
Please get more people to service the refund dept, so that the waiting time is reduced, and get the refund done in the specified period of 45 days.
I dont know. Would love to take them to court, but I do not have the time or the money for that.