Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Sansui India Limited

Posted byD Kishan Prasad Rao 
Organization / Product Details
Organization Name
Sansui India Limited
Organization e-Mailhttp:\\www.sansui-india.com 
Product/Service DescriptionSansui India Model No. (Cine Sargam) 14, Serial NO. 860407012188007, Tin NO. 28130204084,
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSreedhar (Technician) Customer services people 
Complaint Details

I purchased a colour portable sansui television for 4200 on May 6th, 2007 in a show room called Promod Electricals Limited at General Bazar, Secunderabad (Hyderabad) Andhra Pradesh.

One day, on June 20 at 8:00 PM It went off, I called over over the phone that night to promod Electrical show room they told to come, I took the portable and went to show room in the bus. When I said the problem the owner said "why didi you come here" I said "you people told to come yesterday over the phone" He said dont come here we are not responsible, he showed an address of sansui at (Domalguda Hyderabad and Phone No. 040 39898915)
and later he himself communicate to that no. for repair and wrote a complaint No. "230018" on 23rd June, 2007 and said they will come after 3 to 4 days. I asked why after only one month the problem and for repair 3 to 4 days. He said" We are no more responsible"

When I contacted on 25 the call centre again gave me one more no. of Technical NO. 65693673, 65693676 I tried for it thricely and spend 1 to 2 hours He said I will come evening before 8 PM on 26th the whole day we watched he did not come in the evening after 8 23 PM we tried to contact but he was not lifting the phone. We tried to contact call center who intentionally lifting the phone and keeping beside for all these we process we along with my wife felt agony, lost money up to 70 rupees for telephone, spent much energy with bitter experiencing embracement.




 

Solution of your complaintI would like to take my money 4 200. Even if they repaired in future I face same bitter experience. Please help me to get my money.  
ActionThe company should be fined and kept it in black list for its bad service 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets