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Complaint Details


Posted byTransworl electronics 
Organization / Product Details
Organization Name
Product/Service Descriptionhome improvement centre
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeTony w 
Complaint Details

I must complain about the behaviour of this member of yout company.
at this store retail Park
Pinners Brow
Warrington wa2 7xa
Ticket number 01-2287
Time 10.39
Over the last 8months i spend approximately 12.000 twelve hundred pounds
I visted this store sometimes three time per week.
On sunday when i arrive to pay for a number of stuff i was flabbergasted when this person asked me for my details, i ask him what details
His reply was your name address telephone number, etc because this never happened before i refused.
A number of customer also arrived for attention but they had to go away, as the are was jammed dealing with me.
His behaviour was repugnant, he was scruffily dressed, he appears as he just crawl out of bed.
I must state that i am a black businessmsn, doing businesses in Warrington for 30years.
I can only assumed that he was told to behave like that by the older staff, with him.
White member of the public was not ask for their details, they took pay by the same method like myself
I regard their behaviour as racist, stressful and insulting rude.
I find the girls behaviour welcoming, and polite, and a asset to your company.
I therefore seek justice, i will be contacting my solicitor for further information with a view to take lyou to court

Solution of your complaintI suggest replacing all males at the desk with women, and frequent change around 
ActionAs i said i will be seeking justice through the court, this matter will be reported to the race relation board,  
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