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ezinkjets.com

Posted byR.E. Lane 
Organization / Product Details
Organization Name
ezinkjets.com
Organization e-MailEZinkjets.com 
Product/Service Descriptionepson ink cartridges -did not work-want my refund for invoice # 247756
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeedifferent operator every time 
Complaint Details

I Sept. of 2006 I purchased the set of ink cartridges in good faith and followed ALL the companies directions- the cartridges did not work. I requested and recieved a Return Merchandise Authorization and returned the set of ink cartridges. I have tried since then to contact the EZinkjets company as to when I will get my money back (at least 20 times) and when I call their TOLL charge number I get a different person to answer the phone and a different answer as to why I have not gotten the refund. The last !0 calls I made to EZinkjets resulted in a computer generated answer that says " mailbox is full-goodbye". The EZinkjets company advertises that all purchases are satisfaction guaranteed 100% or refund of the buyers money. I think 9 months of trying to get my refund is MORE than anyone should have to put up with.  

Solution of your complaintThe refund that I am due....$46.91 
ActionIf I do not recieve my refund I will find any outlet available to tell people about my experience with EZinkjets!!!!! 
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