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reliance infocomm

Posted byManoj Agrawal 
Organization / Product Details
Organization Name
reliance infocomm
Organization e-Mailcustomercare@relianceinfo.com 
Product/Service DescriptionReliance Landline phone
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeSukhvinder- Reliance infocomm  
Complaint Details

Dear Sir ,
Its really paining to describe my problem . I applied for the reliace telephone connection on 13 th of June 2007. The companies ate claimingthe TAT of 24 Hrs to delever the Activated hand set for the telephone conneiction . I paid him cash Rs 1500/= on the same date along with the complete application form and requested dox . Till 19 th of June he was saying like we are not having the handsets in stock and it will be insatalled today .........everyday the same excuse . on 19 th they delevered the hanndset and told me that it will get activated in 24 hrs max . The services to the installed set were not activated till next 5-6 days . After so much of follow-up Mr Sukhvindrer told that y mistake the wrong handset is delevered to you . I will get it repalaced . He took the set back on 26 th of June 07 . and till date I have no information on the same . It is now the story of over 15 days to install just onle reliance connection

The telephone no alloted to me in wrong set was 0120-3272657
 

Solution of your complaintGet the connection in just next two days or Rs 3000/= refund  
ActionTo go further to higher auth for complaint  
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