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Complaint Details
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Maruti Udyog Ltd

Posted bysaket mehra 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionZen Oct 2005 Model
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeManglam Motors , Noida 
Complaint Details

I got my vehicle serviced on June 28 2007 by Manglam Motors (now Service Masters ) at C 4, Sector 57 Noida wide invoice no. BC 07001075.
I had specifically told the engineer about a peculiar noise arising whenever the clutch was used.
I was promised it would be taken care of and if not resorted by oiling it would be repaired.

When I took the vehicle back in the evening it had the same problem and was told that this much of noise is something normal and would get over soon.

In last 3 days the noise has increased and it gets so difficult to approach the service station again due to today"s hectic schedule.

This is not something which has happened for the first time. At earlier occassions also the engineers at this service center had been careless in addressing the concerns but as this is the only authorised service station one is forced to go there for servicing.

Request the concerned authorities to look into this. 

Solution of your complaintMaruti customer service or the department who takes care of dealing and appointment of servicing stations should be made aware of this. 
ActionWill speak to the concerned department directly 
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