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Complaint Details
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o.s.foad jodhpur

Posted bypankaj surana 
Organization / Product Details
Organization Name
o.s.foad jodhpur
Organization e-Mail 
Product/Service Descriptionford fiesta 1.4 zxi
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeegovind 
Complaint Details


sir,namste maine jodhpur se ford fiesta ka customer hu... aapko meri taklif ke baare me inform karna chahta hu. maine tv, news paper, aur logo se aapke is car fiesta ki bahut taarif suni thi, aur maine meri sari saving ko mila kar 1.. (7 months old) gaadi purchse ki jo 16080 kms run kar chuki thi. is gaadi ko maine karib 1000 kms 12 days main chalaya, phir jab main jodhpur aaya to mere friend ne kaha ki gaadi ki service company se karwa dete hai to main 13-06-2007 ko aapke service dealer o.s. ford jodhpur. gaya maine waha par gaadi ke baare me baat ki aur compelete service karwa di.us time gaadi 17140 kms run ki hui thi. jab main gaadi ki delivery lene gaya to company ke aadmi ne mujhe kaha ki aapne to phyde me gaadi le li, achi gaadi aapne purchse kar li, us time mujhe apne aap par phkra hua, ki maine jo chahta tha wo mujhe mil gaya hai, maine 675000...rs me gaadi li thi. phir main 19-06-2007 ko puri family ke saath mehsana (gujrat) ke liye rawana hua. arround 17315 kms par gaadi ka pickup kam hone laga. tab maine sabse pahle temprechure merer dekha wo normel tha. phir maine aapke toll free no. par baat ki to aapke aadmi ne bataya ki hindi me baat nahi kar sakta aap dealer se baat karle.. tab maine o.s.ford. par baat ki unhone jo bataya wo maine kiya, jab unhone bola ki gaadi band karo, tab ki jab unhone bola ki gaadi ko dhkka do to dhkka diya, aisa karib 3 hour tak chala, phir gaadi start nahi hui. phir gaadi ko toching karke. wapas johpur lekar aaya. ab wo bol rahe hai ki engine seeze ho gaya hai.. new
engine lagana padega... ab aap hi bataye ki ab me kya karu. agar company ke aadmi ke instruction se meri problem itni badh jaayegi. to company ke engineer ka kya matlab hai.. koi local engineer hi sahi tarika bata deta... aur ab jab maine service dealer se baat ki to usne bataya ki gaadi me coolent ka pipe leek ho gaya tha,to mujhe kya pata ki kya ho gaya hai, jab meri gaadi ka pickup kam hua tha to maine pucha ki kya me koi local engineer se gaadi cheak karwa du to service dealer ne bola ki agar bahar gaadi cheak karwa di to warrenty leps ho jaayegi... ab jab maine unke bataye anusar kaam kiya to ye sab me kyu karu..... aur kya ford jaisi badi company ki responcibalty nahi hai... kya fiesta ka engine 17500 kms par kharab ho jaata hai .... ya sevice karne wale kuch cheak nahi karte to sevice ka kya matlab hua.... to kya me ye samjhu ki ford company me ye sab baat ka koi dhyan nahi rakha jata.... {badi dukan phike pakwan} wali baat hai kya plzzzzzzzzzzzzz reply me main kya karu... kya main consumer court ka sahara lu ya phir aap hi kuch karege..... reply me urgent.......... thanks,,, pankaj surana my cell no. 9828421101, 9351722101...(agar koi baat samaj nahi aayi to mujhe call kare anytime)  

Solution of your complaintreplace my engine urgently. 
Actioni will go to consumer court... 
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