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Complaint Details

nokia care

Posted byDiwakar 
Organization / Product Details
Organization Name
nokia care
Organization e-Mail 
Product/Service Descriptionnokia care is not repairing my mobile, i have nokia 5300, jobsheetnumber is 020343506/070627/2
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Sir, i m living in ludhiana. i have noika 5300. which i have bought in last year of december and its under warrunty period. My problem is this that on 27/06/07 i got some problem in my mobile. The color of my mobile have become light itself. the true color are not showing in my mobile. i went to nokia care center in ludhiana on 27/06/07 they told me after checking my phone that i have some problem in display screen thats why i need to put my phone to them for repair. in which they will send my mobile to company and they will change the display what will be under warrunty period. they said that they will give me my mobile on 4/07/07. But now they are saying that they will not change it. they are saying that i have put it myself some where else for repair before comming to nokia care center. but i never have gone to any other place to check my mobile and they are saying that my mobile would have damaged by thrown somewhere but nothing has happened to my mobile. Now they are saying that i will be charger to repair the phone. they will not repair it under warrunty period. but my warrunty period is till December, 2007. so plz tell me any salutoin of my problem. 

Solution of your complaintthey must repair my mobile, cause its in warrunty period. 
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