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Complaint Details
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Sify Broadband Internet Connection

Posted bySaranga Rajan 
Organization / Product Details
Organization Name
Sify Broadband Internet Connection
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionSify Broadband Intenet Services
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Vishal Sharma 
Complaint Details

My letter to the CEO of Sify
Ever since I have taken the sify connection at my thane residence at Twinkle Towers in Kolshet Road, Iíve been suffering from poor internet connection and service that the cable operator provides. It is one of the most pathetic service I have experienced from any vendor till date.


Iíve lost total hope in your service. I have interacted with almost everyone in Sify and they have no interest in handling customer queries. Again, Mr. Raghunath, the engineer present at the local cable operator is extremely poorly skilled and has no manners in talking to customers. You people must remember that Iím not taking any service ďFREE OF COSTĒ. Iíve paid for 3 months connection with absolutely no luck.

Mr. Raghunath tells me that there is a fault with the LAN cable and he is not able to procure a new one and this is been said for the last 5 days.

My SIFY user account: sarang22

Please TREAT this mail as my last mail to SIFY and I would also like to mark a copy of this mail to Ms.Elizabeth ,Sec to CEO, Sify and would like to mention that IĎve donated Rs 1900/- to Sify for the services that Iíve hardly used. I would request the Sify authorities to kindly come to my residence and remove connections once and for all.

 

Solution of your complaintRemoving the connection once and for all. 
ActionMake the public aware of poor service of Sify and how would never recommend anybody taking Sify broadband services 
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