We have a fleet of four Tata Sumos, which were purchased from M/S Goyal Motors, Mandi Gobindgarh.
Out of 4 Sumos, one Sumo No. PB23E-3940 bearing Chassis No. 421056 LUZ999219, Engine No. 497SP28 LUZ903978 was purchased in May 2006 whose seats have turned downward and are so deep that the users feel discomfortable while travelling in this Sumo.
The matter was reported to the firm several times, who referred the job of Sumo to their Patiala Head Office.
We visited twice at Patiala with this Sumo on which diesel of Rs 1000/- was used but the Seat of the said Sumo were not replaced.
You are therefore requested to replace the broken seats of the said Sumo, so that the impression of Tata Vehicles should remain maintained in the Public.
Thanking you & hoping an immediate necessary action.
Mr T L Verma