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Complaint Details


Posted byRajiv Mehta 
Organization / Product Details
Organization Name
Product/Service Descriptionnokia N 70M invoice # 173006 dated 27 may 2007 purchased from subhiksha mobile A39 Deep cpmplex Ashok Vihar N Delhi 110052
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeveenus comunication New Delhi on 3rd may 2007 job sheet # 2548 &Nokia Care Job Sheet # 380434038/070614/56 Dated14th June 2007 
Complaint Details

Ihave purchased one Hand set of Nokia Model N70M on 27th May 2007 and it was not working properly from next day I have purchased so I handed over the phone To your service dealer veenus comunicaation on 3rd June 2007 for rectification.He demanded Rs 450/- service charges for his service I went to the shop M/S Subhikha Mobile Ashok vihar and asked jhim why should I pay Rs 450/- for the set which I have not even used for 24 hrs He said he is not responsible for the same we had argument with the seller.he asked me to hand ovder the phone to Nokia Cara and I have handed over the phone to NOKIA CARE VIDE JOB SHEET #380434038/070614/56 DATED 14TH jUNE 2007 He told that this mobile is not repairable you will get new hand set . Since then I am following up with Nokia Care but till date neither they have replaced the phone nor they are giving any responce .Now I am fedup with every one and request you to kindly look into this mater on proirity basis otherwise I do not have any option to go to consumer court WHICH PLEASE NOTE. Your early action will be much appricated.I haope you will definately take immediate action otherwise I am giving this case to my legale adviser .please take it as final remider. 

Solution of your complaintEither hand over new hand set or I am going to file a case in consumer cout. 
ActionI will definately go to Consumer Court 
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