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Complaint Details

Tata Motors Ltd

Posted byRanjit 
Organization / Product Details
Organization Name
Tata Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionINDICA DLX
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My Car TATA INDICA DLX was one of the first V2 models to roll out in Mumbai. The problems began after I had my first service.The front HVAC control panel was blown up by the servicing personell. BTW I serviced it at Richard Garage Andheri (E) after a friend of mine suggested it was a better option. After 3 services I happen to loose all confidence in my car . I switched over to J.P.Autoworld at Borivali to get my servicing done. Here it was a night mare . After regularly servicing , each time the bill would amount to not less than 6500 to 7000 per service. And i spent nearly the cost of a car in my services during a 2 year time with J.P.Autoworld. Being so pissed off with these guys, I started giving it to one fellow in our neighbourhood I.C.Colony. Here I get personalized attention and the charges are very nominal. He knows all the problems related to this car and has to be shown only once for getting a problem rectified. His charges for consultation is around a 100 rupees and he scans the car completely in and out for this meagre sum. Also we get work done from him if required or else just get suggestions from him. I am happy since i found him ...and also I take this opportunity to advise the TATA people to get some people who have good practical knowledge of the vehicle behind their desks and not people who just extract money from their customers without solving their problems. 

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