I have booked for the new telephone connection with broad band in BSNL since 17/04/2007.While i booked i was told the connection will be provided you within a week. But after a week i have been regularly going with the consumer no. to the exchange near to my house(National game village, Kormagala,Bangalore) Every time i have in tuch with the Mr Suresh(A.E) Mr.Nagraj (JTO) over phone also. Every time i have been assured to get the connection within 2 days or very next days. but nobody asked sofar for the telephone connection yet.
If i call after two days always Mr.Suresh talk to me very rudely. Also asked me to withdraw my booking, by saying there is problem in that area you withdraw your booking.
I donít believe, like this will be happening in Bangalore city ? as I am waiting for a new telephone connection since last 3 month. Even if i asked them, the employees are talking badly.
Really i am frustrated in this kind of service of BSNL Bangalore ,(Kormagla Branch)
I would like to question some thing.
1. If they are not able to do in this area then why did they receive for registration. ?
2. If there is a problem in that area (Ramamandir lane, EJI Pura,Kormangala, Bangalore) how may months they need to rectify it .
3. Why the BSNL employees are behaving bad to customers.