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Complaint Details
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LG

Posted byM. Mukherjee 
Organization / Product Details
Organization Name
LG
Organization e-Maillgservice@lgindia.com 
Product/Service DescriptionLG, Model # WF-T5113PD, SR # 006PN00054
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My washing machine was visited by "South End Service" of P-537 Raja Basanta Roy Road, Kolkata which is an authorized LG service centre on 4th June,07.

However till date I am yet to get it serviced by the centre. They say parts are not available for this model - it requires a PCB board change.

Model # WF-T5113PD
SR # 006PN00054
Job Sheet # AGY7C60400015

I registered a complaint in their site # 1307200611294

After repeated calls to the centre they are saying parts are not available in entire Kolkata area - and it seems it is not available in Delhi also and they cannot tell me any dates regarding the availability. They in fact charged me Rs. 337 for this visit also for which I didnít get any service which sounds ridiculous to me.

This seems to be pretty pathetic service from LG. 

Solution of your complaintGet my washing machine fixed ASAP 
Action 
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