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maruti udyog limited

Posted byDR MONA SHAH 
Organization / Product Details
Organization Name
maruti udyog limited
Organization e-Mail 
Product/Service Descriptioncar swift ldi
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr kedar desai (wonder cars pune) 
Complaint Details

I HAD BOOKED A MARUTI SWIFT LDI ON 8/6/2007 WITH WONDER CARS PRIVATE LIMATED PUNE WITH THE ASSURANCE THAT I WOULD BE GIVEN DELIVERY OF THE VEHICLE WITHIN 4-5 DAYS.LATER I WAS INFORMED DUE TO MAINTENANCE SHUTDOWN IN THE COMPANY DELIVERY WILL BE DELAYED BY 15 DAYS.THEN ON 6/7/2007 I WAS INFORMED THAT MY VEHICLE HAD LEFT FOR PUNE FROM GURGAON.I WAS GIVEN THE ENGINE (1020483) N CHASSIS(243789) NUMBER OF MY VEHICLE ON 13/7/2007 FOR INSURANCE PURPOSE.THEY INFORMED ME TO COLLECT THE VEHICLE ON MONDAY (16/7/2007) N I TRAVELLED ALL THE WAY FROM SOLAPUR FOR THE SAME.I PAID THE BALANCE AMOUNT OF THE CAR ON 16/7/2007.AFTER ACCEPTING THE PAYMENT I WAS TOLD THAT THE CAR HAD STILL NOT ARRIVED N THAT IT WILL TAKE 2-3 DAYS.I AM UNNECESSARILY HAVING TO WAIT IN PUNE THROUGH NO FAULT OF MINE N BEING A DOCTOR MY PRACTISE IS SUFFERING.ALSO I WISH TO INFORM YOU THAT THE CONCERNED SALES PERSON MR KULDEEP N ASSISTANT SALES MANAGER MR KEDAR DESAI BEHAVED IN AN IRRESPONSIBLE WAY N WERE LEAST BOTHERED ABOUT THE INCONVENIENCE BEING CAUSED TO ME.BEING A WOMAN I AM UNNECESSARILY BEING HARASSED N I AM ABSOLUTELY DISGUSTED WITH THE SERVICE I GOT IN WONDER CARS. CAFR ORDER NUMBER SOB07000532.HOPING YOU WILL TAKE STRICT ACTION.MY NAME DR MONA SHAH.  

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