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Complaint Details
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Air Deccan

Posted byMinakshi Nag 
Organization / Product Details
Organization Name
Air Deccan
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionTicket No-3432377
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeonline Airdeccan booking 
Complaint Details

TO WHOEVER IT MAY CONCERN



I have booked a ticket online on 6th July, 2007 of Kolkata-Mumbai flight DN -642 for 21st July. When I clicked make payments button, PNR No.3432377 was not generated and returned to the same page. So I repeated the same process again and PNR was generated. I found out later that there were two transactions made for same name of the same flight on same day, which is not possible. I did not get email itinerary of ticket as I mentioned email id also.The first ticket was cancelled by Air Deccan Kolkata office, they told me to send an email with detail to get refund process started soon.

Encl: Credit card statement in respect of payment made against Deccan Airlines ticket.
 

Solution of your complaintshould refund my amount within due date 
Actionthats what I am lodging this complaint to you, Either I have to file a Consumer case or will have to file 420 case but that will be time consuming. 
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