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Complaint Details

SBI credit cards

Posted byAnil Kumar.G 
Organization / Product Details
Organization Name
SBI credit cards
Product/Service Descriptionwalked out of thier word, they dint turned my transaction into EMI
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeetheir customer care executive 
Complaint Details

This is regarding the amount which i have made thru my credit card, which they dint turned into EMI, because of which i am feeling suffocation in my financial matter, which made wondering..........................

i purchased a bike using my credit card in bengalooru, tught to cinvert that one into EMI, which i can pay back with out any issue, after using it the same day only i called them to convert, they took my request and they said they come bck to me , after a day they called and said they there is less balance inyour account and will not be able to convert into EMI and make some payment , i called them again and enquired the last date available for the conversion, they said it is after ten days, i saed them to send a representative to collect the cheque from me, they said they will, but nobody turned up. I called them after a day again and reuested to turn into EMI, one of their exicutives said need not worry till July 20th there is time , and u can convert i before that time, I have called them atleast seven times and even made executive to confirm the last date, and gave some time also , again he said the thing . Last time i made him to tell his name also so that it can be trased, He said need not to worry but now i am not able to pay that much in a singlestrech and i am strrugling .....................
please help me............... 

Solution of your complaintYes there are lot solutions, among he eaiest one is convert the amount back into EMI and want to warn that executive not to do the same mistake in the future....... 
Actionfrom next i will be very carefull regarding the credit card 
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