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Complaint Details
Pending

Bank

Posted byVIVEKANAND.KOLLU 
Organization / Product Details
Organization Name
Bank
Organization e-Mailvivek2anand@hotmail.com 
Product/Service DescriptionICICI BANK INTEREST CHARGES ON CREDIT CARD
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeEMPLOYEE OF ICICI BANK 
Complaint Details

i HAVE CREDIT CARD OF THE ICICI BANK USING FROM 2004. FROM FIRST I AM PAYING MY MINIMUM DUE IN TIME, ON MARCH 2007 I HAVE SEEN THE STATEMENT AND I GOT SOME DOUBT ON THE INTEREST PART I HAVE CALLED COUSTMER CARE PEOPLE AND ASKED FOR CLARIFICATION THEY SAID THEY CANT GIVE CLEAR CLARIFICATION ON THAT AND THEY SAID THEY FILE A COMPLAINT AND SEND AN EXECUTIVE TO MY DOOR STEP BUT IT WAS NOT HAPPEND THEN I STOPPED PAYING THE DUE AMOUNT AT THAT TIME TOTAL DUE PAYMENT IS 23000 AFTER TWO MONTHS ONE PERSON CAME AND SAID SOME THING WHICH IS NOT AT ALL REASONSABLE I SAID IF U CAN CLARIFY THE ISSUE I WILL PAY THE TOTAL DUE AND WANT TO CANCEL THE CARD HE SAID OK AND WENT AWAY. AFTER ONE MONTH ANOTHER CAME AND SAID DUE IS SO MUCH PAY 10000 IMEDIATELY I SAID I CANNOT UNTIL YOU GIVE THE REASON FOR MY QUERY I CANNOT PAY THEN HE SAID I WILL BRING MY MANAGER AND WENT AWAY. THIS MONTH SUDDENLY A PERSON CAME AND SAID YOU HAVE PAY 46000 DUE AMOUNT MINIMUN 15000 IMMEDIATELY I COMPLETELY CONFUSED I HAVE NOT PAYED MY MINIMUM DUE FOR FOUR MONTHS IT BECAME DOUBLE THEN I ASKED HIM WHY THIS IS HAPPEND HE SAYS THAT IF YOU I AM NOT PAYING IT BECOME SOME COMPOUND INTEREST AND THAT IS RBI RULE I JUST SHOCKED AND AFTER DISCUSSED WITH HIS MANAGER AND HE SAID OK WE GIVE U AN OPTION OF SETLEMENT OF 20000 YOU PAY 6000 IMMEDIATLY AND BALANCE 14000 IN NEXT MONTH I ASKED HIM TO GIVE A SETLEMENT LETTER HE SAID IF YOU PAY 6000 THEN WE WILL GIVE YOU THE SETLEMENT LETTER THEN HE SAID TO GIVE ME A LETTER FROM MY SIDE THAT I AM PAYING 6000 AND BALANCE 14000 IN NEXT MONTH. ANY WAY I DECIDED TO PAY THEN I HAVE PAID 6000 AND GIVEN A LETTER BUT THEY SAID AS SOON I PAY THIS 6000 THEY WILL GIVE SETLEMENT LETTER BUT I HAVE NOT YET RECIEVED ANY LETTER I HAVE NO FAITH ON THEM I THING THIS WILL BE SOME MISLEAD TO COUSTMER TO PAY THE INTEREST IF THAT HAPPENS I WILL BECOME HELPLESS BECAUSE THIS WAS HAPPEND ORAL ON PHONE I HAVE ONLY RECIEPT OF 6000 PAYMENT  

Solution of your complaintI HAVE NO IDEA 
ActionI HAVE TAKE SOME ACTION REGARDING BUT TILL NOW I HAVE NO PLAN ON THIS WHAT TO BE DONE. 
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