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TATA INDICOM

Posted byGAGAN SINGH AND SURESH CHAUHAN 
Organization / Product Details
Organization Name
TATA INDICOM
Organization e-Mailrangragagan_78@yahoo.com 
Product/Service DescriptionCustomer Application Form No. DL O 0277947 and DL O 0295544
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR. CHARANPREET SINGH/MD. TOSHIF 
Complaint Details

I HAVE RECEIVED A CALL FROM YOUR DSA M/S SSS COMMUNICATION RUNNING THROUGH MR. CHARANPREET SINGH MOB NO. 9212796661, 011-64567944 THE CALLER NAME WAS MS. KASHISH AND SHE OFFER ME THE BELOW MENTIONED PLAN IN THE WORTH OF RS. 1160/-

ONE TATA MOBILE CONNECTION
ONE HERO SAMSUNG MOBILE
ONE TATA WALKY
UNDER THE PLAN 299/- FOR MOBILE (MONTHLY RENTAL INCLUDING THE OTHER FACILITY
UNDER THE PLAN 180/- FOR WALKY (MONTHLY RENTAL ---------------DO---------

THE PLAN WAS GOOD SO WE CALL THE EXECUTIVE FOR MAKE THE NECESSARY DOCUMENTATION AND OTHER REQUIREMENTS ON DATED 05.06.2007

MR. CHARANPREET SINGH VISITED US AT OUR OFFICE A-30, KAILASH COLONY, NEW DELHI-110048, HE FILLED UP THE DUCUMENTS AND TAKE THE PAYMENT BY CASH RS. 1161/- FROM US FOR BOTH OF CONNECTIONS. AFTER THAT THE PROCESS OF QUARRIES AND COMPLAINTS ARE POINT WISE AS BELOW:-

1. DATED 07.06.07 MR. MD. TOSHIF CALLED ME ON MY CELL REGARDING QUARRY FOR APPLICATION FOR WALK CONNECTION THE CONVERSATION AS BELOW:-

MR. GAGAN U HAVE APPLIED FOR A WALKY CONNECTION
ANSWER YES
DID U HAVE PAID ANY MONEY FOR THIS ?
ANSWER YES
HOW MUCH ?
RS. 561/-
TO WHOM?
ANSWER MR. CHARANPREET SINGH
MD. TOSHIF BUT HE DIDNT DEPOSITED TO ME ANY CASH AGT THIS APPLICATION
I ASKED WHY? AND I DONT KNOW ABOUT IT BUT I HAD PAID
MD. TOSHIF MR. GAGAN U R EXISTING USER OF TATA AND THE WALKY CONNECTION IS FREE FOR U (THIS A COMPANY SCHEME)
I OBJECT THEN
MD. TOSHIF NO PROBLEM GAGAN I ASSURE U HE WILL RETURNED YR CASH WITH THE WALKY , I AM GOING TO MR. CHARANPREET SINGH TO ASK WHAT HE HAS DONE?
I SAY OK. I WILL WAIT YR REPLY.
THE SAME DAY MR. CHARANPREET SINGH CALL ME
MR. GAGAN DON;T WORRY I WILL PROVIDE U THE THING AS I COMMITTED.
THEN I RECD THE INQUIRY FROM YR VERIFICATION DEPTTS.
I SAY YES I HAVE APPLIED FOR WALKY.

2. THE COMPLAINTS MADE BY MY COLLEAGUE WHO APPLIED FOR MOBILE CONNECTION VIDE APPLICATION NO. DL O 0277947

THE COMPLAINT MADE AT CUSTOMER CARE AS FOLLOW
COMPLAINT NO. 74269039 MR. DINESH FOR ACTIVATION DATED12.06.07 AT 5 PM
COMPLAINT NO. 74506825 FOR DSA COMPLAINT ATTENDED MR. HARRI AT 1.10 PM

3. PERSONALLY VISIT AT YR TATA CIRCLE OFFICE AT 2A, OLD ISHWAR NAGAR, MAIN MATHURA ROAD, NEW DELHI-110065 DATED 21.06.2007.

EXECUTIVE MR. RAVI JANA
WE TOLD HIM THE PROBLEM
HE TRIED TO MR. CHARANPREET SINGH AT HIS CELL BUT THE RESPONSE WAS
THIS IS NOT IN SERVICE
THEN HE CONTACT MR. TOSHIF
MD. TOSHIF TOLD HIM WHAT WE DON;T KNOW
AFTER THIS HE REFUSED TO HELP US AT ANY STEP BECUASE OUR APPLICATION WAS NOT LOGGED ON DATABASE DUE TO THAT IT WAS NOT TRACEABLE AND HE ADVISE US TO MEET THE DSA OFFICE.

THEN I TALKED TO MD. TOSHIF SAME DAY AND HE COMMITTED ME TO VISIT MY OFFICE AT KAILASH COLONY, NEW DELHI-48
HE VISITED OUR OFFICE DATED 26.06.2007 AND TOLD US THAT GIVE ME RS. 100/- AND HE WILL ACTIVATE THE MOBILE CONNECTION BUT I REFUSED TO PAY ANY MORE SUCH TYPE OF FRAURED. HE ALSO TOLD US THAT COMPANY PANALISED HIM FOR TWO DAYS SALARY.

IT WAS THE END OF OUR STRUGGLE WITH YR FRAURED DSA AND THEIR HANDLER EXECUTIVES.









WE HAVE PURCHASED TWO CONNECTION OF TATAINDICOM (ONE WAS  

Solution of your complaintOUR CONNECTION WOULD ACTIVATE AND A STRICTED ACTION MADE AGT THE BOTH FRAUD MR. CHARANPREET SINGH AND MD. TOSHIF SO IN FUTURE THEY DONT CHEAT ANY PERSON IN THE MARKET ON YR BEHALF. IT THE BLACK SIGN OF GOODWILL/REPUTATION . 
ActionMOVED TO CONSUMER COURT. 
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