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Maruti Udyog Ltd

Posted byAnand Shukla 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMaruti WagonR Lx
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Sir,
I have purchased a new maruti wagonR LX with ,chassis number-481475 and engine number-4305182 from Amitdeep motors 26 sulem sarai ALLAHABAD U.P.on 10 april 2007 they have not provided me the free service coupons and owner manual at the time of delivery of the vehicle by saying that it is not available soon it will be provided to me.After the purchase I was out of the station for two months.RTO registration number of my vehicle is UP 70AQ1428.Today I went to the same deeler for first free servicing, the man sitting on reception Mr Pradeep told me after examining the records of maruti udyog available on internet, that the vehicle having the above mentioned chassis and engine number was sold in gujarat and it is having some other registration number and three free services has already been done.So I complained the matter with other officials of the company they have provided me a new owner manual ordered for free service to be done .But it raised a question in my mined that I have got the preowned vehicle insteed of the new one? Ihave send the complaint to the company by e mail but yet i have not recieved any response 

Solution of your complaintI NEED THE CONFIRMATION FROM MARUTI UDYOG LIMITED THAT I HAVE GOT A NEW VEHICLE AND THERE IS NO PROBLEM WITH THE CHASSIS NUMBER AND ENGINE NUMBER . IF THERE IS SOME PROBLEM OR FOUL PLAY THEY SHOULD TELL ME AND CHANGE THE VEHICLE. 
ActionI WILL LODGE THE F.I.R. AFTER CONFIRMATION WITH THE R.T.O . OF allahabad and gujarat 
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