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Complaint Details
Pending

HP

Posted byRajni Deepa J 
Organization / Product Details
Organization Name
HP
Organization e-Mail 
Product/Service DescriptionHP Pavilion A1510IN
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I filed a complaint no : CA0433181.

I was promised that a responsible woul be sent to check by system
which isnow corrupted and not starting up.But until now I have not hared any feedback
nor did anyone contact me.

I purchased a HP pavilion desktop in September 2006 and I regret to inform
until now I had to do teh recovery almost 5 times.Till now no concrete
reason on why the restart is happening has been communictaed to me.
I am losing all data since even 2 drives cannot be formatted.And the query
to find out the root cause of the problem is never replied.

I have antivirus also installed in my system.During the purchase undue
promises are being made that the customer care would be excellent but now
I am in a helpless situation system files getting corrupted/contantly restarting.

As my warranty period is going to expire in another 2 months I would like a quick intervention
to check and replace any faulty parts or atleast change my HDD.

 

Solution of your complaintTo let me know what the problem is and to replace the faulty parts  
ActionConsumer court 
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