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Complaint Details
Pending

Sansui india

Posted byB S Kundra 
Organization / Product Details
Organization Name
Sansui india
Organization e-Mailskartha@videoconservice.com 
Product/Service DescriptionSansui LCD 32" model 324
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeRahul Majumdar , Vijay Safaia 
Complaint Details

Dear Sir,
This being brought in your kind notice, I buy a LCD 32 inches from Talwar Sales in Karol Bagh area on Saturday 23.06.07 which was installed on Monday 25.06.07 when it switch on the reception of TV set was not up to the mark and there was no sound, the concerned person from sansei said it has some defect I will replaced the set tomorrow. I said ok and finally it was replaced on Wednesday on 27.06.07. When I reached in the evening I noticed the problem again I contacted the person who visit on next day in the afternoon. He said it required some additional part to be fit in side the set which could be done over here or I will take back the set and get back in order, I said I donít want to have this LCD with me more I contacted the dealer to take back the set I donít want to have this product, the company have not done any R and D and launched the LCD, is it the way that the things are being aligned at customerís house to get in order, I am already 40 inches LCD for the last two years. The dealer is not showing any interest to get back the TV set. I am trying from the date of buying he is not responding neither he speaks on phone nor meet in his shop, this matter has also comes in the notice Mr. Rahul Majumdar nothing has been done,

This is my request kindly get back the set and returns back my paid money at an earliest, I donít want this TV set with me .

Thanks & regards,

B S Kundra
9810159340


 

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