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B V Telecom Channel Partner For Reliance Communications

Posted bySadasivam Sukumar 
Organization / Product Details
Organization Name
B V Telecom Channel Partner For Reliance Communications
Organization e-Mailbvtelecom@rediffmail.com 
Product/Service DescriptionNew Connection for a Reliance handset and Connection
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSrijith , Nagaraj,Shiva ,Vinodh, Vinay, Sowmya,Kavitha,Manjunath 
Complaint Details

I had recd a tele Marketing call from B V Telecom on 12th Jul 2007 regarding Reliance offering an offer where u get 2 Colour Mobile phones for Rs.3000 and also CUG plan. I was interested in the same and within 3 hrs of my discussion with the tele marketing executive the person from the company could contact me and could come to my office and get the form filled up amd could take the necessary documents from me as well as the money ( Rs. 1600 For 1 mobile)... He did give me an instrument and also assured me that he would come the next day to pick up my passport size photo which is a must for any new connection.. he turned up only on the 20th july to collect the same after around 10- 15 Calls every day to their office.. Every day when I call up they assure me that they will give the connection on the same day but till now it is of no use... 

Solution of your complaintReliance should take off their relationship with this firm as they are not able to satisfy the customer needs and spoiling the reputation of Relaince wheic has been a quality service provider as i am using the same for the past 2 yrs and did not face any issue with the same with regards to getting the connection as well as the bills... 
ActionPersonally go the Comapny and get a refund of Money and also Speak to the Owner / manager on what is happening to the people who beleive in the calls and are made to suffer later... 
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