|Posted by||Saurabh Agarwal |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Airtel Broadband wirelss Router|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Features |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee||Abdul |
I took airtel connection 3 days bck and been given modem but I required wireless router. Salesman Abdul (Noida) said as Wireless Router is not available U take the Modem costing Rs 1500 and wireless router is 2500 U can have it replace any time widout any extra charge (that is I would have to pay Just Rs 1000 extra) and also if you take it on rental then after 1 year device will bcm yours .Now I requested for a wireless router and I am getting response that I ll hv 2 purchase it 4 Rs2500 extra n whtvr I Paid (Rs 500 he automatically mad eit rental) for Modem is all gone
I have to replace my Modem with a router and twant my 500 waived off that too on a purchase basis as i required earlier.
I should not be penaltised for the cheating of a sales man
|Solution of your complaint||1. The charges which they are going to levied on my first bill should be waived off.
2. I am ready to buy a wireless router for Rs 2500 and want the modem to return. |