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Complaint Details

wassan Automobile

Organization / Product Details
Organization Name
wassan Automobile
Organization e-Mail 
Product/Service DescriptionTATA INDIG0/REPAIRING/MH-04-BY-7150
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeVASUDHA/ MANSI PARAB 
Complaint Details

I had given my car for some Electrical Problem on 13th June 2007 to Wasan motors Deonar
Its been one month and 10 day that i have still not got my car.
The answer that i get is
1) Wiring is not in stock with the Tatas
2)Has Palced and order, The local manufactuere is making it... Bla bla bla.....
3)as n when it comes we will get back to you
4)wiring had come but it was a wrong set the person who ordered gave a wrong no

I have been almost calling them thrice a day for a update but there is not a single courtesy call from their end. After getting wild and loosing my temper where in i had asked for a date in writting, Ms mansi sends me a mail with nothing in it other then being Sorry, One gentle men by the name of Santosh Shetty who also happens to be so called Service Manger , I feel he doesn even understand the meaning of the word Service for even after leaving Messages for him with Mansi? operator/vasudha he has not bothered to call.

I have categoricaly told them that i have to be compensated for all that i have gone through Financialy as well as Mentaly. No Reply????

Solution of your complaintCompensation And Mr Santosh Shetty(Servive Manager) his attitude be taken in to account by the Management and the Automobile industry . So that he gets back what he does. 
ActionTake them to the Customer Court 
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