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Complaint Details
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BlazeFlash

Posted byAnand Verma 
Organization / Product Details
Organization Name
BlazeFlash
Organization e-Mail 
Product/Service DescriptionCourier consignment number 209528492
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Service Employees 
Complaint Details

My brother had sent the courier containing 2 CDs from Noida to Bangalore on 17th Jul. Till date (more than 10 days), I have not received it and despite frequently calling up their Bangalore and Delhi Offices and their customer service centers, no one knows where the consignment is. Its not about 2 CDs worth 200 bucks or 30 bucks paid for the service. Its about how frustrated I feel and how much mental harassment I have undergone after talking to these people so many times. I started the investigation thinking that it would be a normal thing and they might have misplaced it mistakenly. The more I talked to them the more I realized that I am just banging my head against the wall. There is no effect on them. 

Solution of your complaintI want my courier delivered to my doorstep as soon as possible 
ActionI am not sure. I do not know how easy or complex is it lodge a complaint in consumer court. And if I do so, would I be able to sustain it financially. Can somebody point me the right approach to tackle this? 
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