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Complaint Details


Posted bysaji chacko 
Organization / Product Details
Organization Name
Organization e-Mail 
Product/Service DescriptionSanyo Washing Machine,invoice no - 4770
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeesantosh  
Complaint Details

this mail is sent on 28-07-2007

Thank you for the replyand i request your intervention once again as the Washing Machine that you have sent is not in good condition and there is a damage on the body due to poor handling, due to some impact there is a deep blow to the body cutting open the cover with scratch on the body, so we have just not opened the seal and the cover as the damage is visible from the outside,so we request you to replace the w/m as it is really embarassing to receive the w/m after 20 days with desperate attempts in this poor condition. It is a pity that we selected BIG BAZAAR to do us the favour so I request you to look in to the matter immediately and see to that my problem is resolved. thank you
Saji Chacko
#998,Siddhartha Badavane,
Kadugodi Post,
Bangalore 560067.

Dear Mr Saji,

At the outset, we wish to thank you for patronizing Big Bazaar..
Also provide us with your contact details.
We would like to assure you that the Customer Service Manager will contact you personally for your feedback.

Assuring you the best of our services at all times.

Best Regards
Team Share With Us.

----- Original Message -----
From: saji chacko
To: Saraswathi/BL/ZO ; Share With Us/HO ; ; Atul Takle/ASCOT
Sent: 25/07/2007 12:50 AM

I purchased a Washing Machine on 5 th JUly and the w/m has not yet reached which they promised to deliver before 10 days, they had not even mentioned the delivery date on the voucher telling that if they mention it will take actual 10 days but they can deliver it way before that, but it is almost 20 days and it is of serious concern,I wonder whether you follow the basic bussiness ethics,I m in contact with the customer service every day after the said time was over they simply give false promises that it will be delivered today or tomorrow,I would be greateful if you do the need full,and adhere to the basic bussiness ethics. thank you
voucher no - 4770
Branch - Old Madras Road branch

( This offer was advertised on 3 rd July 2007 on ( Times of India ) 

Solution of your complaintreplacement  
Actioni will approch the consumer court bangalore 
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